Terms of Services
General
Taylòra Canine (“we,” “our,” “us”) operates the website [insert URL]. By accessing our site or purchasing products, you agree to comply with these terms and all applicable laws.If you do not agree, please do not use this website.
Product Information
We strive to accurately describe our products, including colors, materials, and sizing.Slight variations may occur due to the handmade nature of our products.Images are for illustrative purposes; actual products may vary slightly.
Orders
Orders are accepted when we confirm payment.We reserve the right to refuse or cancel any order for any reason, including errors in pricing, availability, or suspicion of fraudulent activity.Prices and availability are subject to change without notice.
Shipping & Delivery
Shipping is subject to our Shipping Policy (see Shipping & Returns page).Estimated delivery times are provided but not guaranteed.Taylòra Canine is not responsible for delays, theft, or lost packages once the order has been dispatched.
Payment
All payments are processed in CAD via Shopify Payments or supported payment gateways.You agree to provide current, complete, and accurate payment information.
Returns & Exchanges
Returns and exchanges are governed by our Returns & Exchanges Policy.Items must be returned in original condition, and final sale items are not eligible for return.
Intellectual Property
All content on this website, including images, logos, copy, and designs, is the property of Taylòra Canine.You may not copy, reproduce, or distribute our content without written permission.
Liability
Taylòra is not responsible for any breakage, damage, injury, or loss resulting from the use of our products. All products are subject to wear and may be affected by factors beyond our control, including usage conditions, environment, and dog strength or behaviour. Customers are responsible for regular inspection of all products.
Governing Law
These Terms are governed by the laws of the Province of Ontario, Canada.By using our website, you consent to the jurisdiction of courts in Ontario.
Privacy Policy
Information We Collect
Personal Information: Name, email, shipping and billing address, phone number, payment information. Non-Personal Information: Browser type, IP address, cookies, site usage analytics. Optional Information: Pet details (name, breed, age) if provided for subscription services.
How We Use Your Information
To process orders and provide customer support.To send updates, promotions, and newsletters (you may opt out at any time).To improve our website, products, and services.To comply with legal obligations.
Sharing Your Information
We do not sell or rent your personal information.We may share information with: Service providers for payment processing, shipping, and marketing.Legal authorities if required by law.
Cookies & Tracking
We use cookies and analytics tools to understand website performance and enhance your experience.You can disable cookies via your browser settings, but some features may not function properly.
Security
We use industry-standard security measures to protect your data.No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
Your Rights
Access and request copies of your personal data.Request corrections or deletion of your data (subject to legal obligations).Opt out of marketing communications at any time.
Children
Our website is not intended for individuals under 13. We do not knowingly collect personal information from children.
Changes to Privacy Policy
We may update this policy. Updates are posted with an updated effective date.
Cookie Policy
Our website uses cookies to improve functionality, analyze traffic, and provide a better user experience.You can disable cookies in your browser settings; however, some site features may not work.